This is used to export service history to send/email file(s) to customer retention management (CRM) companies.
Select your desired date range.
Select the exported file type:
XML format is compatible with CustomerLink and MechanicNet. File(s) are created in the C:\ACR\SMS\LIVE\DATA\Onln\Out\ folder.
Text format should be compatible with Reynolds & Reynolds and some ADP applications. Files(s) are created in the C:\ACR\SMS\LIVE\DATA\Send\ folder.
CARFAX format is for the ServiceLink program. File(s) are created in the C:\ACR\SMS\LIVE\DATA\Onln\Out\Carfax\ folder.
Optionally, you can check the box under Ticket Status Filter to not export deleted and file only tickets.
Click Export Selected History.