Kaspersky has release an update that is causing problems internationally with any program that uses the same type of data storage that we use.
The following is a way we found to fix their error. If you are unable to follow the directions and need us to connect to your computer then there will be a $50 charge.
If you wish to contact Kaspersky instead their number is 1-866-323-4801
Step 1 . You will have to find the settings option in Kaspersky. Where settings is located varies by version, we have included pictures for the 2 most common versions.
Uncheck the box next to "Enable System Watcher"
Slide the button to the left so that it is red in the "System Watcher" row.
Step 2. Download this program and run it