LET US DO THE WORK FOR YOU!

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IN MINUTES

BEGINNER MODE

IMMEDIATELY CREATE TICKETS
NO TRAINING REQUIRED

ADVANCED MODE

SELECT FEATURES YOU WANT
WHETHER YOU DO 5 OR 50 TICKETS PER DAY

Shops stay with Bay-masteR for decades.

We are so sure that you will to.

Get up to 3 months FREE!

Automotive Solution

Auto Shop Management Simplified on the cloud or desktop

Bay-masteR does it all! Listening to our independent and small family run auto repair shops for 20+ years has helped us design the best system for you. Bay-masteR has more features than you will ever use. That means it provides for all your current and future needs.

Bay-masteR Texting allows for instant communications with your customers. Digital Inspection with Quotes generates more business. Bay-masteR Marketing generates more come backs, and the customer can even make an appointment just using their phone.

Bay-masteR PAY integrates credit card processing right into the program. Bay-masteR Remote allows a customer to pay with their phone so they can pick up their vehicle afterhours. Bay-masteR FINANCE does financing when they are little short of cash, right from their phone.

ACCOUNTING

Quickbooks

  • Online and Local
  • Multi Company, Departments
  • Post sales, inventory & Accounts Payable

Integrated Payments

  • Remote Pay – customers pay from their phone for afterhours pickup
  • Financing – cheaper than credit cards, cave money, for your customers, make more sales
  • No processing fees – automatically pass the fees to your customers

SHOP MANAGEMENT

Sell more work when you include quotes with inspections.

MARKETING

Lower cost, better results!

Automatic Marketing

  • 90%+ read rate on Text Messages
  • Mass Texting when business is slow
  • Automatic follow-up on recommendations, quotes & services due

Digital Inspections, Images & Quotes

  • Update inspection checklists from your computer or tablets
  • Add comments & pictures
  • Add quotes to complete the sale

DIGITAL INSPECTIONS

IMAGES & QUOTES

SMART PHONE +

Smart Phone +

  • Scan Vins to create work orders
  • Digital Inspections
    • Take Pictures
    • Update inspection checklists

National Scorecard +

  • Compare repair mix with other shops
  • Analyze dollar sales by type of work
  • Analyze profit margins by type of work

SCORECARD +

TEXTING

Over 80% of text messages are read instantly.

Texting

  • Get immediate estimate approvals
  • Send questions and get answers right back
  • Automatically send scheduled appointment reminders

Scheduling

  • Create schedules by bay or mechanic
  • Customers can schedule a visit right from their phone

SCHEDULING

QUICKLUBE

Quicklube

Price out an Oil Change in seconds

  • Set up specific prices for different types of oil changes
  • Automatically looks up and charges for extra oil
  • Charges extra for premium filters
  • Add additional parts & labor to the base price

Timecard

  • Compare actual hours to billable hours
  • See what your actual productivity is

TIMECARD

Reporting Efficiency

ONLINE ORDERS

With Margin Calculator

Online Orders
With Margin Calculator

  • Parts pricing from multiple suppliers
  • Calculates retail price based on cost

Texting +

  • Text with or without creating a work order

TEXTING +

WARRANTY SALES+

Warranty Sales+

  • Add thousands to your bottom line selling warranties
  • Drive more warranty work to your shop.

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What Our Clients Say

Chuck B. - 09/23

We have used Bay-masteR for over 20 years. Just recently (6-8 months) converted to their cloud based system. Pros= Easy back up. More features. Techs can access and work in the work order. I have access to the work orders off site. I like the all in one value. I can track history, payment, statements, inventory, etc all on the same program.

Craig A. - 08/14

Its perfectly designed for the auto repair shop in mind! Not much I could complain about. I have been in the auto industry since 1973. I have been using Bay-masteR since 1998.

Sharon E. - 08/13

Love that you have an all in one program. You’re able to import parts and labor right into the estimate and order your parts from the program itself. There is a lot of different aspects of this program that I love. Cost and efficiency.

James B. - 08/07

I demoed Bay-masteR along with several other software brands. I chose Bay-masteR. Bay-masteR is one of the easiest & quickest software programs I have used to write & complete a ticket. I like that it keeps parts & labor for each job on ticket in groups separating each group on the ticket. Some programs I have tried places the parts & labor all run together so you don't know what part goes with what labor, making it confusing. Having separate jobs makes it so that I can make several jobs or estimates on a ticket. Then while on the phone with the customer and trying to sell multiple repairs I can select or deselect each job giving the customer different options and pricing. The software automatically updates pricing as selecting & deselecting work, making getting approval for work easy. Also the repairs that the customer does not approve are saved as quotes & will load onto the new ticket the next time customer returns. I love the texting feature. It helps a lot. I like the inventory feature also. I use the program to order my parts through NAPA prolink. Great customer service & tech support. I like using the software. Would recommend.

James B. - 08/07

I demoed Bay-masteR along with several other software brands. I chose Bay-masteR. Bay-masteR is one of the easiest & quickest software programs I have used to write & complete a ticket. I like that it keeps parts & labor for each job on ticket in groups separating each group on the ticket. Some programs I have tried places the parts & labor all run together so you don't know what part goes with what labor, making it confusing. Having separate jobs makes it so that I can make several jobs or estimates on a ticket. Then while on the phone with the customer and trying to sell multiple repairs I can select or deselect each job giving the customer different options and pricing. The software automatically updates pricing as selecting & deselecting work, making getting approval for work easy. Also the repairs that the customer does not approve are saved as quotes & will load onto the new ticket the next time customer returns. I love the texting feature. It helps a lot. I like the inventory feature also. I use the program to order my parts through NAPA prolink. Great customer service & tech support. I like using the software. Would recommend.

James Q. - 08/05

Very easy to use. Very powerful. Choose what features you need. Customer support is awesome. I really like the web based program. My experience has been one of the best investments in our business after over 30 years. We have used Bay-masteR for over 15 years and have never looked back. I have looked at other programs but have never found one that is as easy to use and as powerful. And all are more costly.

Barbara R. - 08/05

I like the features such as accounting, customer and vehicle history, inventory and marketing. We have used Bay-masteR since 1997. I appreciate all the features and would recommend it to any automotive repair shop, it is invaluable for keeping track of everything. Excellent customer service! When our shop had a computer crash the tech support had us totally restored within hrs. One of my favorite features is the history, I can pull up any work order in seconds, it makes it so easy to answer mechanics questions and customer questions. I think this software is great, it makes every part of my job easier.

Jim O. - 08/04

How many companies that sell shop management software listen to the end user? Of the few that listen how many entertain the thought of implementing a change based on a comment from the end user? Over the years this company has always been receptive in hearing and reviewing my suggestions, following up with required dialogue and in many cases implementing a change accordingly. We are all in this together and they understand that we, the end user of their product, may see or envision a change that could be an improvement. Their open minded, approachable business model has always impressed me. Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version. The texting feature found on both versions is great way to improve customer communication and efficiency with very little effort. Direct interfaces with our suppliers eliminates unproductive phone orders and price/part number entry mistakes. We are producing accurate, easy to understand invoices with very little effort. Customer communication has improved with our ability to send canned text messaging quickly and easily.

Call us directly at (800) 922-2378 or CLICK HERE to get a free trial and demo today!

Bay-masteR Shop Management Software offers online ordering and cataloging through SpeedECat, Bay-masteR directly integrates with suppliers such as NAPA, O’Reillys, Autozone, Advance, CarQuest, Worldpac, Nexpart, and over 90 more.

Speed ECat is the go to solution for online parts ordering, designed not only for speed, but also ease of use. The first time you can locate and order parts right from the same screen. Bay-masteR’s tire guides show real time stock information directly from American Tire Distributors as well as K&M Tire, you even get tire fitment information and tire specs. With just a few clicks you can place your entire order directly through Bay-masteR, saving you valuable time. In a matter of a minute you can build a tire job and place the order in Bay-masteR without the need to order parts from a website and then re-enter them into the software. Such a small addition, but it saves you tons of precious time. Built into Bay-masteR as well are labor guides, as well as an interface to ALLDATA online or Identifix. Also offered with Bay-masteR is full inventory control with purchase orders, vendor lists, automatic stock replenishment, and a unique sliding margin system customizable for each shop to fit their needs.

One of our most popular features to date is the Marketing feature. How often are you getting your customers back in the door? With our marketing feature you can print postcards, labels and even send customers personalized emails when they are due for service, such as an oil change. Even track your ROI (return on investment) through the Marketing feature in Bay-masteR!

Need an easy to use and accurate way to track your employees hours? The timecard module in Bay-masteR allows you to generate productivity and payroll reports, keep track of employee productivity right from your auto shop management software! Save a ton of time by creating Canned Jobs in Bay-masteR. Instead of starting from scratch when creating a ticket for a common repair or replacement, you can pre-build these common jobs so that with the click of a button you are well on your way to having a completed ticket. Make the process even faster by setting up jobs to bring up specific online catalogs to look up parts and labor that you know you will need. Use the preventative maintenance schedules straight from Mitchell eDATA or ALLDATA online or Identifix to upsell your customer right in the shop!