Bay-Master Pricing & Features
Essentials
Keeping it simple for the small shop. that just needs to create an invoice.- Credit Card Processing
- Labor Tracking
- Scheduling
- Service History
- Online Ordering
- Reporting
- Custom Jobs
- Inventory
- Part Supplier
- Tech Tablet Connections
- Workstation + Cloud
- Email Marketing & Postcards
- Text Message Marketing
- Accounts Receivable
- Digital Inspections
- Quickbooks Integration
- Imaging & Signature
- Custom Forms
- SMS Workorders - Send Receive
- Timecard Module
Traditional
All of the features we offer at a price you can still afford- Credit Card Processing
- Labor Tracking
- Scheduling
- Service History
- Online Ordering
- Reporting
- Custom Jobs
- Inventory
- Part Supplier
- Tech Tablet Connections x 2
- Workstation + Cloud x 1
- Email Marketing & Postcards
- Text Message Marketing
- Accounts Receivable
- Digital Inspections
- Quickbooks Integration
- Imaging & Signature
- Custom Forms
- SMS Workorders - Send Receive
- Timecard Module
High Performance
Everything you need to efficiently run a standard shop.- Credit Card Processing
- Labor Tracking
- Scheduling
- Service History
- Online Ordering
- Reporting
- Custom Jobs
- Inventory
- Part Supplier
- Tech Tablet Connections x 5
- Workstation + Cloud x 3
- Email Marketing & Postcards
- Text Message Marketing
- Accounts Receivable
- Digital Inspections
- Quickbooks Integration
- Imaging & Signature
- Custom Forms
- SMS Workorders - Send Receive
- Timecard Module
Accept Payment by Phone
Integrated into System for easy reconcilliation
Assign them to the tickets they are to work on for easy tracking
Run Daily Labor or Extended Labor reports based on billable hours vs. actual
Run technician and service writer profit reports
Set your shop hours as well as days the shop will be closed
Add and name all of your bays
Color coded tickets based on ticket status
Set Committed Times for time sensitive vehicles View Schedule by Day, Week or Month
Load tickets from schedule
Create new tickets from schedule
View services performed previously
Search by Name, Ticket, Plate, VIN, Model, Fleet ID, Ticket Status, Ticket Date.
View, print or email any ticket in history.
End of Day Summary
Daily Labor*
Payment Detail* Sales Group (Day/WTD/MTD/YTD)
Extended Labor (Day/WTD/MTD/YTD)
Extended Reconciliation
Delivery Report*
Daily Item Movement
Track Item Groups (Day/WTD/MTD/YTD)
Profit, Tax and Cost Reports
Additional Bay-Master Features
- Online Ordering
- Email Marketing
- Custom Jobs
- Text Marketing
- Inventory
- Inspections
- Texting
- Quickbooks
- Accounts
Integrate your part suppliers directly into Bay-Master to save you time
View real time availability, and will show if you already have in your own stock
View your cost, markup/margin percent, sell price, list price and core charges
Since Bay-Master is vehicle specific, it will only show parts compatible with the vehicle on the ticket
Save parts to the ticket for an estimate, or order on the spot directly from the ticket
Parts saved as estimate will be ready to be ordered when estimate has been approved
View/Print all Warranty info, TSB’s, Product Information, Product Specs, OE Cross Reference numbers and an image of the part
Compare prices with multiple suppliers
Set Bay-Master to automatically send text or email reminders to your customers based on:
Thank You note giving opportunity for them to leave a review of your shop
Scheduled Appointments
Vehicle Services Due
Recommendations and Quotes
Inactive Customers
Custom Jobs
Add up to 9 different work groups per ticket
Customize your jobs with Pre-set parts and labor/labor times to save time when creating tickets
Integrate a supplier to automatically look up parts availability when a job is added to a ticket
Keep all Jobs organized by using Master Jobs/Detail Lists/Itemized Detail Lists
Set appropriate Sales Groups and Service Types for accurate tracking, reporting and service reminders
Set Quoted pricing for parts, labor or total
Set Surcharges to individual jobs and choose if they apply to parts, labor or both
Create Custom Oil Change Packages
Update Labor Rates for ALL jobs with a single click
Text Marketing
Read by 80%
Instantaneous
The lowest cost
Your best solution!
Postcards cost less than our competitors
Email campaigns reach customer quickly
Add parts to Inventory, link Vendors to parts, set Department Codes and search by:
Your Part/Item#
Vendor Part/Item#
Manufacturer Part/Item#
Description
Category
Department
Set your cost, different retail price levels, create purchase orders, process & track deliveries, track item sales history, and run reports such as:
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Price/Cost/Profit
Parts In Use
Top Sellers
Physical Count Sheets
Quantity on Hand
Accounting History
Digital Inspections, Images, & Quotes
Create your very own Inspection Forms
Create as many as you want, as big or small as you need
Add notes with inspections to explain any issues
Save pictures to inspections to show customers
Access on Tablet or Smartphone for quick inspections
Easily show customer what needs to be done from a Tablet or Smartphone
Add a quote for a job needing to be done to print on Estimate/Invoice together
Texting
87% read their text messages, only 30% read emails and post cards
Create pre-made text messages
Group or Ticket estimates and final invoice
Vehicle ready for pick up
Send texts right from ticket for quicker approvals
All texts are saved to ticket for future reference
Automated Messages
Scheduled Appointment reminders so you never have a missed appointment
Thank you messages and Ask for a review
Services Due
Mfr Maintenance Schedules
Quickbooks Interface
Post your sales to QuickBooks daily, weekly, monthly, etc
Post Commercial Accounts/Accounts Receivables tickets to QuickBooks to process and send statements
Tracks postings and automatically knows what data to post since last posting
Delivery invoice totals are posted to Accounts Payable automatically
QuickBooks inventory account automatically gets updated with deliveries and sales
Accounts Receivable
Process sales today, creates copy to collect payment at a later date
Track outstanding invoices and charge accounts
Easily view how much outstanding credit you have
Keep invoices organized
View all outstanding invoices for each customer/charge account
Easily process payments
Print statements, age analysis reports, and aging reports
Additional Bay-Master Features
View real time availability, and will show if you already have in your own stock
View your cost, markup/margin percent, sell price, list price and core charges
Since Bay-masteR is vehicle specific, it will only show parts compatible with the vehicle on the ticket
Save parts to the ticket for an estimate, or order on the spot directly from the ticket
Parts saved as estimate will be ready to be ordered when estimate has been approved
View/Print all Warranty info, TSB’s, Product Information, Product Specs, OE Cross Reference numbers and an image of the part
Compare prices with multiple suppliers
Thank You note giving opportunity for them to leave a review of your shop
Scheduled Appointments
Vehicle Services Due
Recommendations and Quotes
Inactive Customers
Customize your jobs with Pre-set parts and labor/labor times to save time when creating tickets
Integrate a supplier to automatically look up parts availability when a job is added to a ticket
Keep all Jobs organized by using Master Jobs/Detail Lists/Itemized Detail Lists
Set appropriate Sales Groups and Service Types for accurate tracking, reporting and service reminders
Set Quoted pricing for parts, labor or total
Set Surcharges to individual jobs and choose if they apply to parts, labor or both
Create Custom Oil Change Packages
Update Labor Rates for ALL jobs with a single click
Instantaneous
The lowest cost
Your best solution!
Postcards cost less than our competitors
Email campaigns reach customer quickly
Your Part/Item# Vendor Part/Item#
Manufacturer Part/Item#
Description
Category
Department
Set your cost, different retail price levels, create purchase orders, process & track deliveries, track item sales history, and run reports such as:
Price/Cost/Profit
Parts In Use
Top Sellers
Physical Count Sheets
Quantity on Hand
Accounting History
Create as many as you want, as big or small as you need
Add notes with inspections to explain any issues
Save pictures to inspections to show customers Access on Tablet or Smartphone for quick inspections
Easily show customer what needs to be done from a Tablet or Smartphone
Add a quote for a job needing to be done to print on Estimate/Invoice together
Create pre-made text messages
Group or Ticket estimates and final invoice
Vehicle ready for pick up
Send texts right from ticket for quicker approvals
All texts are saved to ticket for future reference
Automated Messages
Scheduled Appointment reminders so you never have a missed appointment Thank you messages and Ask for a review
Services Due
Mfr Maintenance Schedules
Post Commercial Accounts/Accounts Receivables tickets to QuickBooks to process and send statements
Tracks postings and automatically knows what data to post since last posting
Delivery invoice totals are posted to Accounts Payable automatically
QuickBooks inventory account automatically gets updated with deliveries and sales
Track outstanding invoices and charge accounts
Easily view how much outstanding credit you have
Keep invoices organized
View all outstanding invoices for each customer/charge account
Easily process payments
Print statements, age analysis reports, and aging reports
Warranty Sales
Reason for Rating
BBB rating is based on 7 factors.
Length of time business has been operating
Complaint volume filled with BBB for business of this size
Response to 39 complaint(s) filed against business
Resolution of complaint(s) filed against business
BBB has sufficient background information on this business
The following stated components are covered. All internally lubricated parts of engine, including pistons, piston rings, piston pins, crankshaft and main bearings, connecting rods and rod bearings. camshaft and camshaft bearings, timing chain, timing gears, intake and exhaust valves, valve springs, oil pump, push rods, rocker arms, hydraulic lifters, rocker arm shafts, and water pump. Diesel engine: turbocharger and fuel injection pump.
TRANSMISSION:
The following stated components are covered. Internally lubricated parts of manual or automatic transmissions include: oil pump, drums, planetaries, sun gear and shell shafts, bearings, shift rail, forks and synchronizes.
DRIVE AXLE:
Front wheel drive equipped: drive axle housing and all internally lubricated parts including: carrier case, gear sets, chain and sprockets, bearings, bushings and axle shafts. Rear wheel drive equipped: drive axle case and all internal lubricated parts including: carrier ring and pinion gears, gear sets, bearings and bushings limited slip clutch pack, and axle shafts. Four wheel drive/oil wheel drive equipped: when selected on the information page, all components listed under front wheel and rear wheel equipped are covered.
TRANSFER CASE:
Repair or replacement of internally lubricated parts are covered. The transfer case housing is not covered unless damaged by an above listed internally lubricated covered part.
AIR CONDITIONING:
Compressor, Compressor Clutch and Pulley. Condenser evaporator core, receiver drier orifice, temperature control programmer, P>O>A valve, expansion valve, heater/AC ventilation blower motor and fan heater core, radiator and condenser cooling fan motors.
ELECTRICAL:
Alternator, voltage regulator, starter motor and drive, starter solenoid, front windshield wiper motor, rear wiper motor, front./rear windshield washer pumps. Delay circuit board, relay and switch, Electronic ignition module. electronic control module(ECM), body control module, distributor, engine management control computer, spark control/anti detonation sensor and controller, Power window motors and power window regulator, power door lock actuators, heated back glass-element, wiring harnesses, horn(s), manually operated electrical switches (except audio/video control switches). Controlling power door locks and windows, headlight switch, turn signal switch, wiper switch, cruise control engagement switch, Cruise control module, servo and transducer.
SEALS AND GASKETS:
All seals and gaskets for named components except when the cause of failure is the result of overheating, lack of lubrication or lack of required fluids.
COVERAGE BEGINS:
The waiting period before the contact in effect is 30 day and 1,000 miles from contract date. Term and mileage starts from the end of the waiting period.
LIMITS OF LIABILITY:
The total of all benefits payable under this Agreement shall not exceed the retail price. You paid for your vehicle or ten thousand dollars ($10,000.00), whichever is less.
THE LIMIT OF LIABILITY PER COVERED COMPONENTS IS AS FOLLOWS:
Engine and water pump: $5,000.00
Transmission: $3,000.00
Transfer Case: $2,5000.00
Drive Axle: $2,500.00
Air Conditioning: $1,000.00
Electrical: $1,500.00
ADDITIONAL BENEFITS INCLUDE:
Emergency fluid/fuel delivery
Service lock-out Towing assistance
Dead battery service Flat tier service
NOT AVAILABLE:
Modified vehicle coverage
Commercial Use
Day One Coverage – 30 day and 1,000 miles waiting period
200 | Monthly RO’s = $57,600 Net Profit Annually |
x 80% | Estimated Non-Warranty Owners |
160 | Non-Warranty Owners |
x 10% | Estimated Warranty Sales |
16 | Warranties Sold |
x 12 | Months |
192 | Warranties Sold Annually |
x $200.00 | Service Center Commission |
+ $100.00 | BM Pay customers BONUS |
$57,600 | Net Profit Annually |
No monthly or annual fee’s
No customer Credit Checks
0% Financing
All Paperless
Customer Friendly (easy to use app)
Fixed pricing everyone pay’s the same price
No pressure on the customers and anybody like family or their friends can purchase a warranty using the App from anywhere at anytime.
If you do 25 work orders per week | 100/mo |
80% don’t have a warranty | 80 customers |
10% will buy the warranty | 8 sales |
You make $200 per warranty sold | $1,600 profit/mo |
Extra $100 bonus with credit card processing | $800 profit/mo |
Manufacturer Part/Item#
Description
Category
Department
Set your cost, different retail price levels, create purchase orders, process & track deliveries, track item sales history, and run reports such as:
Price/Cost/Profit
Parts In Use
Top Sellers
Physical Count Sheets
Quantity on Hand
Accounting History
Bay-Master Plus Features
Tickets, Sales and Profit
Compare your shop numbers to the national numbers.
Track performance by MTD, last month, 3 months and 12 months ago
Organized by individual shop categories
Scorecard – Tickets, Sales, Profit
Easily keep track of how your shop numbers compare to the national.
Are your numbers better than the national average? If not, where can you improve?
All of the most up to date data nicely packaged in one central location.
National Scorecard Print Out
Easily print out your National Scorecard.
How does your performance match up to the rest of the country?
Which sales groups account for most of your volume?
Do you make the same margins as your competitor?
How much do you sell your services for against the national average?
Now it’s even easier to see where you need to improve!
Dashboard Analysis
Dashboard Analysis is a group of charts that track your performance year over year.
Sale percentages
Ticket, Sales and Profit trends
Top 10 highest grossing products/services
All easily managed in one central location.
Sales Percentage Year Over Year
Easily keep track of how your shop is doing in specific areas of service.
Did you do better or worse than your previous year? What can you do to improve?
With continuous up to date data it’s easy to see what areas of your shop could use improvement.
Shop Trends Year Over Year
Easily track yearly trends and make adjustments where necessary.
Ticket Trends – Keep track of how many tickets are being done monthly.
Sale Trends – Keep track of how much sales you are doing monthly.
Profit Trends – Keep track of your profit percentages each month.
Top 10 Sales Year Over Year
Check what your most sold services/products were of the year.
Did you perform better or worse than the previous year?
Are you on track to beat last year’s numbers?.
Great for After Hours Pickup!
Speed up repairs
Save time waiting for Payments!
Remove your liability customers enter their own payment info
Insert credit card like you always do.
Don’t waste time entering amount.
Press PROCESS like you always do.
Don’t waste time with signatures.
Don’t waste time with receipts.
Your work order is your receipt.
Don’t waste time end of day reconciling.
Automatic Platform Fee (auto add a low fee to cover credit card costs)
Quick Books integration
Electronic signatures if desired.
BM REMOTE PAY (customer pays by phone for after hours pickup)
BM MOBILE (for mobile repair shops & vans)
BM FINANCE (customer can finance their work orders and increase your sales)
One stop shop for software and payments support (no more bouncing around between vendors and finger pointin
Save your customers money!
Finance Options are cheaper than credit cards.
Increase your large sales!
Now your customer can easily afford those bigger jobs.
Add images at job creation or to existing jobs.
Remove images that were accidentally added to the wrong job.
Print out images alongside invoice.
Email images to customers.